SERVPRO Explains How We Remediate Water Damage

In this on-site video, SERVPRO is remediating a house with significant damage to two stories resulting from a toilet wax ring failure.  A wax ring is a protective seal between the toilet and the waste line on the bathroom floor.  This seal keeps sewage from seeping onto the bathroom floor, or into the ceiling below in the case of a multi-story house.  Jose Medrano, Production Manager of a local SERVPRO franchise, explains that the wax ring failure on the upstairs toilet “caused the water to seep through the tile flooring, the hardwood flooring, and downstairs to the dining room/living room ceiling below.”  

Containing the damage is one of the first things that SERVPRO does when they arrive.  One of the ways they do this is by creating containment barriers.  Plastic sheeting is used to protect unaffected areas.  Medrano explained how, on the lower level, SERVPRO had “taken the precaution to cover the unaffected areas, the flooring, the stairways, [and] the banisters, in order to protect those [during] the removal of the affected materials."  

The structure must be completely dry and sanitized so that rebuilding can occur.  Medrano states that SERVPRO removed the drywall and disinfected the structure.  SERVPRO also assured that the exposed frame was thoroughly dried and sanitized, which is essential to prevent mold growth.  You can rebuild once SERVPRO establishes that the frame and structure are dried and sanitized.

Water damage is a necessary evil with home ownership.  Many times, it begins with a small, unseen leak, and grows into a significant issue before it the visible evidence is seen. It is essential to fix water leaks as soon as you see them. Never hesitate when you find water damage inside of your home. Dial (650) 591-4137 to call SERVPRO of Belmont / San Carlos. 24/7, we are open and able to rush to your home.