Storage needed? We can handle that.

10/1/2018 (Permalink)

Safe and secure storage vaults.

What happens if you experience a property disaster and your personal contents (dishes, furniture, toys, electronics, etc.) have to be removed from the damaged dwelling to clean the items, or to expedite the property repair? Where do they go? What happens to them? Your contents may be out of sight, but they are definitely not out of your mind.

At SERVPRO of Belmont/San Carlos, we provide a written contract about our pack-out services. It includes a content pack-out inventory list with photos of each of the contents. During the pack-out process, contents will be sorted for storage, for cleaning or perhaps disposal.

Once they arrive at our secure and climate controlled cleaning and storage facility located in Hayward, California (near the San Mateo Bridge), the appropriate work will be performed, which may include: drying and a variety of advanced treatments to remove soot, bacteria and odor. Items that were ruined by the property disaster event will be cataloged, photographed (again) to assemble a “non-salvage report.” Then the damaged items are set aside in a holding area for disposal, which will only happen after an authorization to dispose order has been received from an insurance adjuster, the content owner, or another agent. I each case the owner will be in final control of the disposal process.

Salvageable contents will be cleaned and properly packed into boxes to be placed secure into wooden vaults. Large items such as mattresses and sofas will be wrapped in packing blankets (and plastic sheeting) to be stored flat on a shelving system. This prevents warping.

A content inventory list is available in electronic format to keep track of the contents. In the end, the contents will be safely waiting in our facility for return to your restored property.

At SERVPRO of Belmont / San Carlos we have also provide these services for commercial clients such as: medical clinics, restaurants, offices and government facilities. We are prepared to help when and where you may need us.

FAST Response

10/1/2018 (Permalink)

Property disaster recovery at multi-unit buildings is our specialty.

One of our specialties in the property damage restoration business is to serve multi-unit housing structures such as apartment buildings and condominium complexes.

The owners of our company began their restoration work back in the 1990's by specializing in work at apartment and condo buildings in Foster City, Redwood City and San Mateo.

Today, these types of jobs are among the largest that we do. There can be challenging too. It's important that response to a property damage emergency be prompt because delay will allow the water or smoke contamination to spread from resident unit to unit. This is especially important with multi-unit and multi-floor buildings. 

Working in multi-unit buildings can be a challenge because more than one insurance policy may be impacted. 

At SERVPRO of Belmont/San Carlos we will be there for our apartment and condominium clients.